Legal

Refund and Cancellation Policy

How to cancel services, request a refund, or raise a billing question. Your signed client agreement sets the final terms.

Version 1.0-draft · Effective 11 November 2026

Draft prepared for owner and legal review. Not yet reviewed by a lawyer.

1. No setup fee

We do not charge a setup or recruitment fee, so there is nothing to refund for onboarding.

2. Cancelling services

Email dferdie1@gmail.com to cancel. Notice period: [To be confirmed by owner: cancellation notice period].

3. Unused prepaid hours

How unused prepaid hours are refunded or credited: [To be confirmed by owner: unused hours rule].

4. Requesting a refund

Send your name, invoice number and the reason for the request. Eligibility and processing time: [To be confirmed by owner: refund eligibility and processing time].

5. Billing disputes

Raise any billing question as soon as possible through our complaints process. We will review time records with you.

6. Your legal rights

This policy does not limit any refund or consumer rights you have under the law of your country, including the Philippine Consumer Act and Internet Transactions Act where they apply.

Questions about this page?

Contact Brihafe Digital Nomads at dferdie1@gmail.com.