← All articlesHiring

VA Agency vs Freelancer: Which Is Better for Your Business?

5 min read

Once you decide to hire a Virtual Assistant, the next choice is how: find a freelancer yourself or go through an agency. Both can work. Here is how they compare.

Vetting and quality

With a freelancer, you screen every candidate yourself. A good agency only presents VAs who have already passed skills tests and interviews.

Training and coaching

Freelancers bring whatever skills they already have. At Brihafe, every VA is trained and continuously coached by our founder, so standards keep rising.

Why Ferdy built this team →

Reliability and backup

If a freelancer gets sick or disappears, your work stops. An agency can cover gaps and replace a VA if the fit is not right.

Cost and transparency

A freelancer may quote a lower hourly rate, but the sourcing, screening, and management time is your cost, not theirs. An agency quotes one clear hourly rate that covers vetting, training, and coaching.

Brihafe Virtual Assistants cost $12 to $20 USD per hour with no setup fee, so you know the full cost before the first hour is worked.

See what is included in our rates →

When a freelancer makes sense

If you have a single small project, plenty of time to vet, and experience managing remote workers, a freelancer can be a good fit.

When an agency makes sense

If you want a reliable long-term team member, fast matching, and someone accountable for results, an agency saves you time and risk.

See the VAs on our team →

Meet some of the VAs who do this work

See all 17 VAs on our team →

Helpful links for hiring a VA

Keep reading

Ready to hire a trained Filipino VA?

Book a free discovery call and we'll match you with the right person from our team. Rates run $12 to $20 USD per hour per VA, with no setup fee.

Book a Call